Prestige Immobilien AG: From Paper Trails to Processing Power

The Client 

Prestige Immobilien AG is a renowned real estate company based in Zurich. They specialise in the rental, purchase and sale of residential and commercial properties, as well as their administration and management. 

For over 40 years, they have provided comprehensive services for property owners and tenants. They specialise in all real estate matters and their profound expertise and extensive experience form the foundation of their excellent reputation in the real estate management, brokerage and marketing sectors, as evidenced by the many satisfied customers – both owners and tenants.

The Challenge 

Prestige Immobilien processes thousands of rental applications and maintenance cases each year. The company needed a centralised solution to reduce manual effort, streamline collaboration and improve visibility across all tenants, assets and service workflows. 

The Solution 

IPS developed a modular web platform connected to the Abacus ERP system, starting with a smart ticketing system for handling requests. This evolved into a comprehensive suite of tools supporting rental application workflows, stakeholder messaging, heating system monitoring, property dashboards, construction alerts, and automated dossier reporting.
 
Technology 

✅ Java 11 

✅ SpringBoot Microservices 

✅ REST + GraphQL Endpoints 

✅ Apollo Federation based API Gateway 

✅ VueJS 2 

✅ Vuetify 

✅ Vue Apollo 

✅ ChartsJS 

✅ Cloud-native on Azure 

✅ IaC with Terraform 

✅ Azure Kubernetes Services 

✅ Azure Application Insights 

✅ Azure Cloud File Storage 

✅ Camunda Business Process Engine 

✅ Abacus SOAP API 

✅ BitBucket Pipelines 

✅ Sonarcloud Code Analysis 

✅ Operations responsibility 
 

Results & Impact 

✅ Over 5,000 maintenance requests and 1,000+ rental applications handled yearly

✅ Transparent communication between tenants, owners, and service providers

✅ Real-time dashboards triggered by incoming calls

✅ Seamless integration of external data (e.g. heating levels, zoning alerts)

✅ On-demand reports generated from multiple data sources

Why It Worked?

The system was designed to evolve alongside the business, combining flexible process modelling with in-depth ERP integration. By bringing fragmented tasks together in a single digital environment, IPS gave Prestige Immobilien full control and visibility, all without disrupting day-to-day operations.