IPS GROUP

Category: App Development

  • Scaling a Startup to a $6.4B HR Tech Leader

    Scaling a Startup to a $6.4B HR Tech Leader

    Client Overview

    Personio is one of Europe’s fastest-growing HR software platforms, empowering small and medium-sized businesses (SMBs) with comprehensive solutions for recruiting, payroll, employee management, and performance tracking. With a valuation of $6.4 billion and a team of over 2,400 employees, Personio has become a key driver of digital HR transformation for SMBs across Europe.

    The Challenge

    Personio started with just 10 employees and a bold vision. But to scale rapidly, they needed a platform that could grow with them. Their challenges included:

    🚀 Building a High-Performance Platform – Busy HR teams needed a seamless, frictionless signup and onboarding experience to drive adoption.
    🔄 Streamlining User Onboarding – A frictionless signup process was essential for user adoption.
    📈 Developing a Flexible Subscription Model – With a growing customer base and product portfolio, managing diverse pricing models and billing scenarios had to be effortless and future-proof.
    🛠 Ensuring Long-Term Scalability – While a monolithic architecture could deliver speed initially, only a modular, microservices-driven approach would ensure sustainable, global growth.

    The Solution

    IPS, through our sister company FRAM, partnered with Personio for eight years, playing a crucial role in building a scalable, future-proof platform. Key initiatives included:

    Key Contributions

    ✅ Foundation for Sustainable Growth

    • Developed reusable, modular platform components that ensured flexibility, consistency, and ease of scaling; critical for expanding feature sets without slowing down development cycles.

    ✅ Seamless Onboarding Experience

    • Created a personalized, value-driven onboarding workflow. Every new customer was guided through an intuitive, streamlined setup, minimizing time to value and boosting early adoption.

    ✅ Advanced Subscription and Billing Engine

    • Designed and implemented a highly flexible billing system capable of handling complex pricing tiers, add-ons, trial management, and custom contracts; empowering Personio to scale revenue models without technical debt.

    ✅ Optimized Customer Support and Self-Service

    • Introduced intelligent self-service tools such as the Support Widget, empowering users to find help faster while reducing operational load on customer service teams.

    ✅ Real-Time Insights for Continuous Improvement

    • Integrated real-time tracking and user feedback mechanisms to drive constant iteration and user-driven platform enhancements.

    Results & Impact

    📊 $6.4 Billion Valuation

    Personio’s robust platform enabled them to grow from a startup to one of Europe’s most valuable HR tech companies.

    🚀 Accelerated User Adoption

    A frictionless onboarding journey translated into faster customer conversions and stronger early-stage engagement.

    💰 Scalable Revenue Growth

    Flexible billing architecture supported dynamic business models and new revenue streams without costly re-engineering.

    🌍 Global Expansion Ready

    Modular microservices ensured consistent performance and scalability across multiple geographies and client types.

    🎯 Optimized Customer Lifecycle Management

    Full transparency into customer activity empowered proactive renewal and upsell strategies, driving higher lifetime value.

    Why It Worked?

    IPS brings more than development capabilities, we bring strategic thinking.
    We understand the unique challenges and opportunities faced by high-growth SaaS companies. In partnership with Personio, we didn’t just build features, we created business enablers: sustainable subscription engines, scalable architectures, and customer journeys designed for growth.
    With IPS, technology becomes your growth engine — not just your backend.

    Take the Next Step?

    Are you building the next SaaS success story?
    Let’s create the platform that powers your future.

    📩 Let’s Talk! Schedule a Consultation.

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  • From 10 Days to 24 Hours: How Agricover Is Redefining Financial Access for Romania’s Small Farmers

    The Client

    Agricover is Romania’s leading financial services provider dedicated to the agricultural sector, empowering small and medium-sized farms with tailored financing solutions. In a country where over 700,000 small farmers struggle to access traditional credit, Agricover’s mission is clear: bridge the financing gap and drive rural economic growth through accessible, innovative financial products.

    The Challenge

    To scale its impact, Agricover needed to revolutionize how small farmers accessed financing:

    • Limited Access to Traditional Credit – Many farmers lacked formal credit histories, putting traditional bank loans out of reach.
    • Slow, Manual Loan Approvals – Credit approvals could take up to 10 days, delaying critical investments in seeds, equipment, and infrastructure, thus limiting farm productivity.
    • Operational Costs – Manual, paper-based, verification processes strained resources, created bottlenecks, and reduced customer satisfaction.

    To truly empower Romania’s agricultural sector, Agricover needed a scalable, fully digital platform to streamline loan access, improve operational efficiency, and support future product expansion.

    The Solution

    In partnership with Microsoft and Avaelgo (an IPS Group company), Agricover launched MyAgricover – a fully digital financing platform that combined automation, cloud scalability, and seamless customer experience.

    1. Automated and Accelerated Loan Processing

    • Leveraged Microsoft Azure API Management to connect internal and external data sources, enabling instant credit assessments.
    • Introduced Robotic Process Automation (RPA) bots to automate applications verification, eliminating manual handling and drastically reducing approval times.

    2. Enhanced Customer Engagement through Digital Channels

    • Integrated Microsoft Teams to provide fast, video-based customer support.
    • Added self-service portals where farmers could submit and track applications in real time, improving transparency and trust.

    3. Scalable and Secure Cloud Infrastructure

    • Built on Microsoft Azure and Microsoft Fabric to ensure high availability, data protection, and regulatory compliance.
    • Designed for growth, enabling future expansion into new financial services and regional markets.

    Results & Impact

    The transformation delivered immediate high-impact results:

    ✅ Loan Approval Times Cut from 10 Days to 24 Hours – Farmers can now access funds faster, enabling quicker investments in their operations.
    ✅ Expanded Financial Inclusion – Thousands of small farmers, underserved by traditional banks, gained easier access to essential funding.
    ✅ Streamlined Operations and Lower Cost – Automation boosted efficiency, reduced processing costs, and freed up strategic resources.
    ✅ Scalable Platform for Future Growth – The cloud-native foundation supports the rollout of new financial products and services without disrupting existing operations.
    ✅ Empowering Rural Economies – Through faster financing Agricover helped small farmers grow their businesses and drive regional economic development in Romania’s agricultural sector.

    Why it Worked?

    Agricover needed more than technology, they needed a strategic transformation partner.
    IPS Group’s expertise in cloud enablement, automation, and financial services – combined with Avaelgo’s deep Microsoft Azure capabilities – helped re-imagine and rebuild Agricover’s financing mode for the digital age.
    Together, we didn’t just digitize loan processing, we accelerated economic growth and financial empowerment for a vital sector of Romania’s economy.

    Ready to unlock new opportunities?

    Let’s build a platform that transforms access, accelerates growth and drives lasting impact.

    💡 Contact Us to explore how we can support your digital transformation journey! 🚀

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