Let us grow together

IT Support Specialist

(1st level)

Job brief

As a First Level Support specialist, you will be the initial point of contact for IPS employees, providing prompt and effective first line IT support. Your main duties will include:

• Serving as the primary contact for employees seeking assistance with IT issues
• Supporting the delivery of services within the IT services portfolio
• Carrying out routine system administration activities
• Continuing to enhance your professional expertise
• Proactively contributing to the improvement and optimization of the infrastructure under management

Your skills and experience

What we expect from you:

• 1+ year proved technical experience with system administration
• experience with HW and SW issue identification and investigation
• experience with Microsoft Windows client OS, deployment and management
• ability to actively use PowerShell and contribute to development of internal PowerShell management modules

Nice to have (working experience):

• Microsoft cloud services
• Dell computers

Personality and other skills:

• good command of English
• communicative and active person
• team spirit, willingness to share your knowledge
• reliability and independence
• ability to advocate proposed technical solution/design
• ability to organize work independently, identify priorities and work according to them
• pro-active approach, stress resistance

Why to join us:

Professional and personal growth:

• uplifting your technical and professional skills
• support international high-tech projects
• work in a dynamic company

Education:

• personal development program
• training and certifications
• English courses

Company culture:

• friendly and motivated team
• supportive management
• family atmosphere
• team-building events, celebrations
• regular assessment and annual salary/role review
• work-life balance
• stable and long-term position

Attractive package:

• 25 days of vacation
• dedicated time for personal development
• in-house English lessons with native English teacher
• meal vouchers, refreshments, flexi pass/Multisport card
• flexible working hours, regular home office option
• team-building events, comfortable offices
• attractive remuneration

Other information:

• full-time job
• workplace: Prague, Futurama Business Park in Karlín
• expected start date: March 2026 (or upon agreement)