The Client
GIM (Global Industrial Manufacturer), a world leader in metal-cutting tools and tooling systems, offers an extensive and highly specialized product portfolio. Supporting a vast global network of distributors and partners, GIM relies on accurate, real-time product data to maintain operational excellence, ensure partner satisfaction, and drive growth in competitive manufacturing markets.
The Challenge
As a global manufacturing leader, GIM faced mounting pressure to modernize their product data distribution processes:
- Slow and manual data distribution – Product updates were processed in monthly batches, delaying time-to-market and risking the delivery of outdated information.
- Limited Partner Access and Flexibility – Without real-time access, distributors had to manually update their systems, increasing friction and slowing delivery.
- High Risk of Errors and Inconsistencies – Manual processes led to frequent errors, undermining trust with partners and impacting product availability.
- Legacy System Constraints – The existing infrastructure lacked the flexibility and scale to meet real-time demands or onboard new partners quickly.
For a manufacturing innovator like GIM, these challenges were not just technical, they directly impacted customer satisfaction, operational efficiency, and ultimately, revenue growth.
The Solution
IPS partnered with GIM to implement a future-ready, real-time product data platform, empowering GIM to transform their global partner operations.
Key initiatives included:
✅ Real-Time Product Data Availability – Transitioned from monthly updates to real-time data distribution, enabling instant access to the latest product information.
✅ End-to-End Automation of Distribution Processes – Replaced manual workflows with fully automated, consistent processes to improve data accuracy and reduce manual effort and delays.
✅ Scalable Cloud-Native Architecture – Built a flexible, cloud-based platform capable of supporting hundreds of partners and millions of data accesses per month without additional infrastructure investments.
✅ Granular Access Management for Partners – Designed fine-grained access control to tailor data visibility based on individual partner needs, boosting both security and compliance.
✅ Seamless Legacy System Integration – Integrated existing legacy data sources into the new environment to enable real-time connectivity without disrupting ongoing operations.
Results & Impact
The modernization had a direct, measurable impact on GIM’s operations and growth capabilities
🚀 Instant Product Data Updates – Reduced distribution time from once per month to real-time, accelerating partners’ ability to market and sell new products.
💰 Significant Operational Savings – Eliminating costly manual processes freed internal teams for strategic activities and reduced the risk of costly errors.
🌍 Scalable Partner Enablement – Accelerated partner on-boarding and supported global expansion with minimal IT overhead.
🔍 Improved Data Governance and Traceability – Enabled better compliance and insight through transparent data access control.
📉 Enhanced Partner Experience – Real-time access to product information strengthened partner collaboration, securing GIM’s leadership position in a demanding market.
Why It Worked?
At IPS, we don’t just modernize systems, we unlock business value.
We understand the manufacturing industry’s need for speed, accuracy, and global partner collaboration. With our deep expertise in cloud enablement, data distribution, and digital transformation, we empowered GIM to turn product data into a strategic growth lever, boosting efficiency, scalability, and partner satisfaction worldwide.
Take the Next Step
Is your data infrastructure ready to fuel your growth strategy?
Let’s build a scalable, real-time foundation that unlocks efficiency, speed, and scale.
