ERP SUPPORT SPECIALIST

WHAT WILL YOU DO:

In this role, your main responsibilities will be solving of incidents and related maintenance of our customers’ ERP (System21).

Your workload will be split among the following activities:

  • analyzing incidents assigned to 2nd and 3rd level for IBMi based ERP system through verifying application behavior, analyzing database data, application and processes logs and dumps, as well as observing program code,
  • fixing effects of incidents to recover influenced service and data, including SQL data manipulation,
  • preparing descriptions related to details of incidents found, describing method of detecting and reproducing incident, proposing appropriate fix and improvements,
  • providing test support for testing parts of application and services.

WE APPRECIATE, WHEN YOU HAVE OR YOU ARE:

Professional knowledge:

  • Very good English
  • Previous experience from technical support or helpdesk
  • Good knowledge of ERP systems is an advantage
  • Knowledge of databases and SQL (data adjustments)
  • Basics of programming / SW engineering
  • Advantage is familiarity with the IBMi system and techniques (administration)

Personality:

  • Communicative, professional, and active personality,
  • Ability to organize work independently, with accuracy and transparency,
  • Ability to identify priorities and work according to them,
  • Team orientation, willingness to cooperate.

WHY TO JOIN US?

Professional and personal growth:

  • Enhance your technical and professional skills
  • Work in a dynamic company

Education:

  • Personal development program
  • Trainings, industry events and certifications
  • English language courses

Company culture:

  • Friendly and motivated team
  • Supportive management
  • Family atmosphere
  • Quarterly based assessment and annual salary/role review
  • Work-life balance
  • Stable and long-term position

Attractive package:

  • 25 days of vacation
  • Dedicated time for personal development
  • In-house English lessons with native English teacher
  • Meal vouchers, refreshment/fresh fruit
  • Flexi pass/Multisport card
  • Flexible working hours, regular home office
  • Teambuilding events
  • Comfortable office in the heart of Brno
Location: BRNO
This job is no longer accepting applications.
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